Hyster enjoys a wonderful relationship with the majority of its clients due its focus on creating total client satisfaction through its world class production. Our objective is to anticipate the requirements of each customer as well as deal with them with lift trucks which provide the dependability, the value and the performance which they demand.
Hyster fully believes in starting with the customer. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both online and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to virtual, physical and environmental tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold all employees accountable for constant quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a wide range of features. The corporation has remained completely dedicated to its key focus on both quality and safety, on being innovative each and every time, and by providing several of the best material handling machinery on the market. These are just a few of the reasons Hyster has become a leader within the business.